Why AI Needs Information Architecture

March 3, 2025

One of the most common questions I’m asked is, “is information architecture still relevant now that we have AI?”Of course, not everyone puts it like that. Instead, they’ll say things like “we won’t need navigation if we have chat” or “AI will organize the website” or “in a world with smart agents, we won’t need UI” or something like that. The gist is the same: Do we need structured information in a world with AI?My unequivocal answer is yes

Source: Jorge’s Wager: Why AI Needs Information Architecture | Jorge Arango

One of Generative AI’s strengths is helping humans sift through and navigate information–summarisation and semantic search are two things it does very very well. So what place does Information Architecture have in this world?

Jorge Arango argues AI needs Information Architects–read more about why.