Accessibility and the agentic web – TetraLogical
August 11, 2025
So, what if there was a different way? What if I could ask a digital personal shopping assistant to help me find clothes based on my preferred parameters? What if I could ask the assistant for product descriptions, then have a conversation with it to find out more, before letting the assistant know which one I’d like to purchase?
You may not know that this is already possible. It’s still nascent technology, but it exists, and it’s being used today to improve the accessibility and usability of the retail shopping experience.
It’s not just developers who are thinking about agents and autonomy. We’ve recently cited a number of articles here at Conffab from designers thinking about the challenge of what happens when many of your users aren’t humans but some form of autonomous agent.
Here Leonie Watson considers the implications of this for accessibility. And she wonders whether there is even any point in websites anymore in this new world.
