Krystal Higgins is a senior interaction designer who likes connecting people with products and services. An area she’s been working on for years, and is extremely passionate about, is the onboarding and guidance of new and existing users. She shares tips for designing in-product education on her design blog and maintains a collection of onboarding reviews from websites, apps, and other products.
In addition to teaching teams about guiding users, Krystal designs all sorts of experiences for digital products. She has worked at companies like NVIDIA, eBay, and, currently, Google, where she helped launch Android Wear 2.0 and leads a small UX team working on new opportunities for Google Photos.
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