Billie-Mae Kennedy

Mae helps design government services that work better for the people who use them. She has over 15 years experience in user research, service design, and leading digital teams. Her work includes designing services across disability, aged care, clean energy, cyber security, and gender-based violence.

At work, Mae is head of design at Pragma Partners. She builds skilled teams that work on clear, inclusive services for everyone. Outside work, she makes art, loves her garden, and explains everything through odd analogies.