Alex McMahon

Alex McMahon designs AI experiences for one of the most regulated industries in Australia. As Head of Design at Loan Market Group (LMG), she leads the AI experience design for MyCRM Intelligence, a suite of AI assistants used by Australian and New Zealand brokers. Before LMG, she worked as Director of Design at Alpaca Markets, shaping the UX across algorithmic trading, crypto, and broker infrastructure platforms globally. With 15+ years across fintech, e-commerce and tech, including Expedia, News Corp and blockchain gaming pioneer ZED RUN, Alex brings a research backed perspective to designing AI products when the stakes are real. She writes and speaks regularly on the ethics and craft of product design with a focus on emerging technologies.