Web Directions East / Tokyo UX Days Tokyo 2017 Immersive UX Design for Organizations–Make UX Dynamic, Immersive and Fulfilling chat chatbot Conversational UI Usability voice Presentations Beyond Measure Erika Hall Designed to Learn Melissa Perri Designing conversations Giles Colborne Ethics in the AI Age Cennydd Bowles Friction, More or Less Stephen P. Anderson Speakers Erika Hall Melissa Perri Giles Colborne Cennydd Bowles Stephen P. Anderson