Lauren is a Chicago-based design leader and writer. She spent years championing content-first design at Capital One, where she built and led a team of AI Content Designers responsible for creating conversations for the Capital One skill on Alexa and for Eno, the first natural language SMS chatbot created by a U.S. bank. She’s since led design systems & data strategy at Cars.com, and is now a Sr. Manager on the Product Design team at Sprout Social. At Sprout, she leads a badass team of designers focused on building centralized systems and experiences across the Sprout product suite, including global frameworks, design systems, and design operations.
If you want to get her talking, ask her what she’s reading, or where she’s hoping to travel to next. Also, she loves meeting new designers and technologists. You can find her on Twitter as @laurenlookayz, and can connect with her here on LinkedIn.
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