AI is full of promise for users, but it introduces risk as well. The two I’ll talk about in this presentation are over-reliance and deskilling. Over-reliance is when users trust an AI’s output too much. Deskilling is when users lose skills they previously had, but handed off to the AI; with implications not just for users but for labor relations as well.
The good news is that you as a designer can do something about each of these. Come hear Christopher Noessel introduce the problems, share examples (including two from pop culture: beloved Australian show Bluey, and Carol Beers from Little Britain), and walk us through the patterns we can implement to help take some of the sting out of AI.
