Exploring the AI Solution Space
October 15, 2024
The popular imagination has equated intelligence with convincing conversation since Alan Turing proposed his “imitation game” in 1950. The concept is simple: if a system can fool you into thinking you’re talking to a human, it can be considered intelligent. For the better part of a century, the Turing Test has shaped popular expectations of machine intelligence from science fiction to Silicon Valley. Chat is an interaction cliché for AI that we have to escape (or at least question), but it has a powerful gravitational force. “Speaks well = thinks well” is a hard perception to break. We fall for it with people, too.
Josh Clarke reflects on Jorge Arango’s thoughts on the challenges that conversational AI’s seeming intelligence pose for product and design professionals. They fool us, they don’t mean to but they do.
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